Who is Private Bullion
Midwest Bullion Exchange, Inc., with its subsidiary “Private Bullion”, is a full-service precious metals dealer that provides a wide variety of services to its customers in the USA. Moreover, on our state-of-the-art website, our customers can purchase precious metals products 24 hours a day, 7 days a week. Furthermore, our sales staff is ready 5 days a week to assist with any questions the customer may have, including liquidation, domestic and international storage, and the precious metals IRA.
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Serving Our Customers
4.9 out of 5 stars
Our ingredients for success consist of communicating well, shipping fast, and offering competitive pricing.
Firstly, we believe that by sticking to these basic principles every day, our customers will continue to do more business with us and tell others about our services. Secondly, although we are an e-commerce business, we actively encourage our customers to call us with any questions. Lastly, we believe that if we do what we say we’re going to do and treat people the way we would want to be treated, we will be successful.
In 2009, our founder established Midwest Bullion Exchange, Inc., along with its subsidiary “Private Bullion,” as an e-commerce precious metals dealer. Recognizing the challenges posed by the traditional call-center business model in the precious metals bullion industry, our founder believed that the significant overhead costs associated with it would ultimately burden the customers. As a result, to enhance public service, our founder advocated for streamlining and increasing transparency in the sales process.
In 2013, the State of Minnesota passed the “Bullion Coin Dealers Law”, which applied to all precious metals dealers nationwide. The primary goal of this law was to protect consumers from coin dealers who were taking advantage of unsuspecting customers. Private Bullion has been a strong advocate of consumer protection legislation. We are fully compliant, which includes annual license renewal, annual background screening, and a bond.
Developing relationships with industry insiders, public and private mints, wholesalers, and suppliers has been a key factor in our success over the years. Equally important, we typically ship our products to customers in their original mint packaging. As a result, most of the products we deliver are certified investment-grade and are widely recognized as good delivery. Our philosophy is firmly rooted in providing customers with the highest-standard products currently available on the market.
Private Bullion’s reputation as a superior service organization begins with our unwavering commitment to the customer experience. Because of this, we diligently grade ourselves to ensure that the customer experience aligns with our exacting standards and principles. In conclusion, we are deeply committed to the people we serve and take immense pride in knowing that this dedication sets us apart from the competition.